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All you need to know about automated essay scoring systems.

benefits of automated essay scoring

Automated Essay Evaluations, popularly known as Automated Essay scoring (AES) is a form of educational assessment. It involves use of specialized computer programs, typically Natural Language Programing (NLP) to assign grades to essays written mostly in an educational setting or otherwise for various other evaluation processes.

The basic idea behind this approach to classify a large set of textual entities into a small number of discrete categories, corresponding to the possible grades.

There are numerous factors responsible for increasing popularity of AES. Some of them are cost, accountability, quality, accuracy & consistency and use of advanced technology. Increasing education costs and expectations for high standards in evaluation process have led to pressure to hold the educational system accountable for results by imposing high evaluation standards. AES is one such measure for betterment of educational standards at a reduced cost and high speed with no compromise on quality

The efficiency of automated essay scoring (AES) holds a strong relevance to higher education institutions that are considering using standardized writing tests graded by AES for selection or exit assessment.

The quality of an essay is affected by the following four primary dimensions:

Why switch to AES

Examination and evaluation are key areas of any educational set-up. Considering the number of applicants/students applying for a course, manual scoring has become a really outdated approach. There are many short-comings and challenges with manual evaluation process or essay scoring. Grading spelling, grammar, and punctuation, etc. is relatively straightforward for teachers to score because errors can be easily tracked and counted, but grading content, organization, coherence & relevance, sophistication are more difficult to score impartially in a manual process. Different evaluators might score the same essay differently because of the subjective impressions of the quality and concentration & fatigue level.

Key challenges of manual essay scoring

Keeping the above challenges in mind, and for the sake of rationality, fairness, and reliability many institutions have switched to Automated Essay Scoring Solutions. Outcomes of AES solutions are unbiased, error-free, and repeatable, even when irrelevant external factors are changed.

Automated Essay Scoring using NLP

NLP technology is the foundation for the Automated Scoring Applications, also known as Automated Essay Scoring Applications. NLP applies principles of linguistics and computer science to create computer applications that interact with human language. These applications are developed to address the increasing demand for open-ended or constructed-response test questions, which prompt responses such as extended writing responses (e.g., essays, long format answer), shorter written responses to subject-matter items, and spontaneous speech, etc.


An AES solution leverages a computer program that builds a scoring model by extracting linguistic features from a constructed-response prompt that has been pre-scored by human raters. After that same essays are rated using machine learning algorithms. It maps the linguistic features to the human scores so that the computer can be used to classify (i.e. score or grade) the responses of a new group of students. The accuracy of the score classification can be evaluated using different measures of agreement.

Automated essay scoring offers a method for scoring constructed-response tests that complements the current use of selected-response testing in the assessment. The method can support evaluators by providing the summative scores required for high-stakes testing. It can also support students by providing them with detailed feedback as part of a formative assessment process.

Key points to consider for Automated Scoring Systems –

Factors being considered for scoring –

How Automated essay scoring works

An AES works by extracting features such as word count, vocabulary choice, error density, sentiment strength, sentence length variance, and paragraph structure of high scoring essays to create a statistical model of essay quality. Comparing a writer’s/student’s essay to that statistical model allows the system to estimate a score in 2 seconds or less.

Benefits of Automated Essay Scoring (AES)

We cannot discount the valuable acceleration of feedback and reduction of workload for instructors and raters with the use of AES. Every profession in every domain embraces some degree of automation ; essay scoring is no different.

Get in touch with experts at AgreeYa if you are looking for a solution around Automated Essay Scoring. Feel free to write an email to [email protected] for any queries you might have.

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August 7, 2020

Automated Essay Scoring Explained

by Nicholas Walker , under Features , For researchers , For teachers

Get your essay score here

An argument essay has 5 paragraphs: an introduction, two supporting arguments, a counterargument, and a conclusion, plus a works cited section.

An opinion essay has 3 or more paragraphs: an introduction, one or more paragraphs with supporting arguments, and a conclusion, but no works cited section

IELTS essays involve letter writing tasks for people preparing to emigrate (GT Task 1), academic reporting tasks (Academic Task 1), and opinion essay writing tasks (Task 2).

Written skills are an essential form of communication. Because a writing sample, such as an essay, is able to indicate the ability to gather, synthesize, and present information in a clear, logical, and persuasive way, it is often used as a means to assess a student’s creativity, knowledge, and intellect. Consequently, essay assignments are common components of university and college entrance applications, standardized tests, and classrooms evaluations. However, when it comes to grading those essays, the task is daunting.

(See for a free online level placement test.)

Essay evaluation is time-consuming and expensive

The assessment of essays is time-consuming and expensive. If a college teacher spends an average of 10 minutes reading and scoring each student’s essay, scoring all of the teacher’s 150 students’ essays will require 25 hours of non-stop grading. It is not surprising that teachers limit the number of writing tasks they assign during the semester to just two or three essays, denying students opportunities for additional writing practice and feedback. Hiring more teachers to reduce class sizes could help, but it would lead to increased tuition fees and taxes.

Get a Moodle plugin to automate essay scoring .

Objectivity is difficult to guarantee

Furthermore, grading essays objectively is a problem. Grading spelling, grammar, and punctuation is relatively straightforward for teachers to score because errors can be counted, but grading content, organization, coherence, sophistication are more difficult to score impartially. Two teachers might score the same essay differently because of subjective impressions of quality, and one teacher might score the same essay inconsistently because of fatigue.

How automatic essay scoring works

With advances in computer technology, the possibility of grading essays with a computer has now become a reality. Automatic Essay Scoring (AES) allows teachers to assign scores to essays through computer analysis. It uses Natural Language Processing (NLP), a form of artificial intelligence enabling computers to comprehend and manipulate human language, to assess educational essays. An AES program works by extracting features such as word count, vocabulary choice, error density, sentiment strength, sentence length variance, and paragraph structure of high scoring essays to create a statistical model of essay quality.  Comparing a student’s essay to that statistical model allows the system to estimate a score in 2 seconds or less.

(Learn about the Virtual Writing Tutor’s free essay scoring system here .)

The earliest AES system dates back to 1966 when Ellis Page developed  Project Essay Grade , the first computerized essay scoring system. The computers of the time were extremely expensive and there was not much advancement in the field until the 1990s when more systems were developed. In all systems, the goal is to improve the efficacy of written assessment and decrease human effort. When analyzing the effectiveness of AES itself, the system is evaluated based on its ability to be fair, valid, and reliable. If the system does not disproportionately penalize a group of people, if it measures what it sets out to measure, and if it repeatedly gives the same essay a consistent score and students can use the feedback to improve their writing, it is considered successful.

Advantages of automated essay scoring

AES supervised by a human teacher is clearly advantageous. It takes much less time to score, ensuring that results and feedback can be provided instantly. This is especially important with university and college classes that are so large it would be almost impossible to give each student frequent, detailed, individualized feedback. Since feedback is immediate, students are able to submit work at any stage of the writing process, receive feedback, make improvements, and keep writing. They no longer need to wait the customary two weeks for a teacher to comment and suggest corrections.  As a result, students write more frequently and make more revisions—two essential keys to becoming a better writer.

Consistency of scoring is also an advantage. AES grades each essay based on its own merits, and similar papers will receive the same grade. Computer scored essays are not subject to human bias and subjectivity. For example, when scored by a human rater, a student who is perceived as an “A” student may also receive an “A” on subsequent essays, even if they are not well-written. Likewise, a student who traditionally does not perform well on written assignments may receive a low grade, even though he/she constructed a well-written essay. Even the most well-meaning teacher can hold subconscious biases that affect students’ scores. An objective evaluation performed by computers can eliminate that bias. Many argue that AES systems can be just as good at assessing writing as a human instructor. However, not everyone agrees.

Critics of automated essay scoring

Critics of AES argue that computer-scoring focuses largely on surface elements and components such as creativity and originality of ideas are not adequately assessed. This is especially important for those students writing high-stakes essays (ones in which the outcome is of great importance for the test-taker). Additionally, if the students get to know what features are being evaluated, they may end up writing to the test. Test writers will compose a lengthy essay using big words and complex sentences, knowing the computer algorithm is set to look for those elements. Others worry that writers will lose motivation to write if they know a machine will evaluate them. Written communication assumes a relationship between the reader and the writer; without a human reader, the writer may not see the purpose for writing. This concern is particularly acute in a small classroom setting where the teacher-student relationship is important in written communication. Still others raise concerns about the quality of automated scorers. Occasionally, AES misses errors or provides bad feedback, not able to compete with the discerning eyes of an expert human evaluator. However, having a human evaluator doublecheck scores and the feedback generated by a machine seem to mitigate these worries.   

One cannot discount the advantageous acceleration of feedback and reduction of workload for teachers with the use of AES. Soon, students may come to expect automated feedback and scoring of their writing in all their courses, complaining to friends about old-fashioned teachers who make them wait unnecessarily for their scores.

Probably, there will also be teachers who overuse automated essay scoring systems, leaving students wondering who their audience is if only a machine ends up reading their essays. But when taxpayers start calling for lower taxes, governments may force colleges to reduce costs by increasing class sizes to the point that teachers feel they must use AES to manage their workload. An older generation will, no doubt, get nostalgic for handwritten comments in red ink and complain that youngsters have willfully dehumanized education and the writing process.

In all the hoopla, however, we would do well to remember that every profession in every domain embraces some degree of automation. Will essay writing courses be any different? Only time will tell.

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Original research article, explainable automated essay scoring: deep learning really has pedagogical value.

benefits of automated essay scoring

Automated essay scoring (AES) is a compelling topic in Learning Analytics for the primary reason that recent advances in AI find it as a good testbed to explore artificial supplementation of human creativity. However, a vast swath of research tackles AES only holistically; few have even developed AES models at the rubric level, the very first layer of explanation underlying the prediction of holistic scores. Consequently, the AES black box has remained impenetrable. Although several algorithms from Explainable Artificial Intelligence have recently been published, no research has yet investigated the role that these explanation models can play in: (a) discovering the decision-making process that drives AES, (b) fine-tuning predictive models to improve generalizability and interpretability, and (c) providing personalized, formative, and fine-grained feedback to students during the writing process. Building on previous studies where models were trained to predict both the holistic and rubric scores of essays, using the Automated Student Assessment Prize’s essay datasets, this study focuses on predicting the quality of the writing style of Grade-7 essays and exposes the decision processes that lead to these predictions. In doing so, it evaluates the impact of deep learning (multi-layer perceptron neural networks) on the performance of AES. It has been found that the effect of deep learning can be best viewed when assessing the trustworthiness of explanation models. As more hidden layers were added to the neural network, the descriptive accuracy increased by about 10%. This study shows that faster (up to three orders of magnitude) SHAP implementations are as accurate as the slower model-agnostic one. It leverages the state-of-the-art in natural language processing, applying feature selection on a pool of 1592 linguistic indices that measure aspects of text cohesion, lexical diversity, lexical sophistication, and syntactic sophistication and complexity. In addition to the list of most globally important features, this study reports (a) a list of features that are important for a specific essay (locally), (b) a range of values for each feature that contribute to higher or lower rubric scores, and (c) a model that allows to quantify the impact of the implementation of formative feedback.

Automated essay scoring (AES) is a compelling topic in Learning Analytics (LA) for the primary reason that recent advances in AI find it as a good testbed to explore artificial supplementation of human creativity. However, a vast swath of research tackles AES only holistically; only a few have even developed AES models at the rubric level, the very first layer of explanation underlying the prediction of holistic scores ( Kumar et al., 2017 ; Taghipour, 2017 ; Kumar and Boulanger, 2020 ). None has attempted to explain the whole decision process of AES, from holistic scores to rubric scores and from rubric scores to writing feature modeling. Although several algorithms from XAI (explainable artificial intelligence) ( Adadi and Berrada, 2018 ; Murdoch et al., 2019 ) have recently been published (e.g., LIME, SHAP) ( Ribeiro et al., 2016 ; Lundberg and Lee, 2017 ), no research has yet investigated the role that these explanation models (trained on top of predictive models) can play in: (a) discovering the decision-making process that drives AES, (b) fine-tuning predictive models to improve generalizability and interpretability, and (c) providing teachers and students with personalized, formative, and fine-grained feedback during the writing process.

One of the key anticipated benefits of AES is the elimination of human bias such as rater fatigue, rater’s expertise, severity/leniency, scale shrinkage, stereotyping, Halo effect, rater drift, perception difference, and inconsistency ( Taghipour, 2017 ). At its turn, AES may suffer from its own set of biases (e.g., imperfections in training data, spurious correlations, overrepresented minority groups), which has incited the research community to look for ways to make AES more transparent, accountable, fair, unbiased, and consequently trustworthy while remaining accurate. This required changing the perception that AES is merely a machine learning and feature engineering task ( Madnani et al., 2017 ; Madnani and Cahill, 2018 ). Hence, researchers have advocated that AES should be seen as a shared task requiring several methodological design decisions along the way such as curriculum alignment, construction of training corpora, reliable scoring process, and rater performance evaluation, where the goal is to build and deploy fair and unbiased scoring models to be used in large-scale assessments and classroom settings ( Rupp, 2018 ; West-Smith et al., 2018 ; Rupp et al., 2019 ). Unfortunately, although these measures are intended to design reliable and valid AES systems, they may still fail to build trust among users, keeping the AES black box impenetrable for teachers and students.

It has been previously recognized that divergence of opinion among human and machine graders has been only investigated superficially ( Reinertsen, 2018 ). So far, researchers investigated the characteristics of essays through qualitative analyses which ended up rejected by AES systems (requiring a human to score them) ( Reinertsen, 2018 ). Others strived to justify predicted scores by identifying essay segments that actually caused the predicted scores. In spite of the fact that these justifications hinted at and quantified the importance of these spatial cues, they did not provide any feedback as to how to improve those suboptimal essay segments ( Mizumoto et al., 2019 ).

Related to this study and the work of Kumar and Boulanger (2020) is Revision Assistant, a commercial AES system developed by Turnitin ( Woods et al., 2017 ; West-Smith et al., 2018 ), which in addition to predicting essays’ holistic scores provides formative, rubric-specific, and sentence-level feedback over multiple drafts of a student’s essay. The implementation of Revision Assistant moved away from the traditional approach to AES, which consists in using a limited set of features engineered by human experts representing only high-level characteristics of essays. Like this study, it rather opted for including a large number of low-level writing features, demonstrating that expert-designed features are not required to produce interpretable predictions. Revision Assistant’s performance was reported on two essay datasets, one of which was the Automated Student Assessment Prize (ASAP) 1 dataset. However, performance on the ASAP dataset was reported in terms of quadratic weighted kappa and this for holistic scores only. Models predicting rubric scores were trained only with the other dataset which was hosted on and collected through Revision Assistant itself.

In contrast to feature-based approaches like the one adopted by Revision Assistant, other AES systems are implemented using deep neural networks where features are learned during model training. For example, Taghipour (2017) in his doctoral dissertation leverages a recurrent neural network to improve accuracy in predicting holistic scores, implement rubric scoring (i.e., organization and argument strength), and distinguish between human-written and computer-generated essays. Interestingly, Taghipour compared the performance of his AES system against other AES systems using the ASAP corpora, but he did not use the ASAP corpora when it came to train rubric scoring models although ASAP provides two corpora provisioning rubric scores (#7 and #8). Finally, research was also undertaken to assess the generalizability of rubric-based models by performing experiments across various datasets. It was found that the predictive power of such rubric-based models was related to how much the underlying feature set covered a rubric’s criteria ( Rahimi et al., 2017 ).

Despite their numbers, rubrics (e.g., organization, prompt adherence, argument strength, essay length, conventions, word choices, readability, coherence, sentence fluency, style, audience, ideas) are usually investigated in isolation and not as a whole, with the exception of Revision Assistant which provides feedback at the same time on the following five rubrics: claim, development, audience, cohesion, and conventions. The literature reveals that rubric-specific automated feedback includes numerical rubric scores as well as recommendations on how to improve essay quality and correct errors ( Taghipour, 2017 ). Again, except for Revision Assistant which undertook a holistic approach to AES including holistic and rubric scoring and provision of rubric-specific feedback at the sentence level, AES has generally not been investigated as a whole or as an end-to-end product. Hence, the AES used in this study and developed by Kumar and Boulanger (2020) is unique in that it uses both deep learning (multi-layer perceptron neural network) and a huge pool of linguistic indices (1592), predicts both holistic and rubric scores, explaining holistic scores in terms of rubric scores, and reports which linguistic indices are the most important by rubric. This study, however, goes one step further and showcases how to explain the decision process behind the prediction of a rubric score for a specific essay, one of the main AES limitations identified in the literature ( Taghipour, 2017 ) that this research intends to address, at least partially.

Besides providing explanations of predictions both globally and individually, this study not only goes one step further toward the automated provision of formative feedback but also does so in alignment with the explanation model and the predictive model, allowing to better map feedback to the actual characteristics of an essay. Woods et al. (2017) succeeded in associating sentence-level expert-derived feedback with strong/weak sentences having the greatest influence on a rubric score based on the rubric, essay score, and the sentence characteristics. While Revision Assistant’s feature space consists of counts and binary occurrence indicators of word unigrams, bigrams and trigrams, character four-grams, and part-of-speech bigrams and trigrams, they are mainly textual and locational indices; by nature they are not descriptive or self-explanative. This research fills this gap by proposing feedback based on a set of linguistic indices that can encompass several sentences at a time. However, the proposed approach omits locational hints, leaving the merging of the two approaches as the next step to be addressed by the research community.

Although this paper proposes to extend the automated provision of formative feedback through an interpretable machine learning method, it rather focuses on the feasibility of automating it in the context of AES instead of evaluating the pedagogical quality (such as the informational and communicational value of feedback messages) or impact on students’ writing performance, a topic that will be kept for an upcoming study. Having an AES system that is capable of delivering real-time formative feedback sets the stage to investigate (1) when feedback is effective, (2) the types of feedback that are effective, and (3) whether there exist different kinds of behaviors in terms of seeking and using feedback ( Goldin et al., 2017 ). Finally, this paper omits describing the mapping between the AES model’s linguistic indices and a pedagogical language that is easily understandable by students and teachers, which is beyond its scope.


This study showcases the application of the PDR framework ( Murdoch et al., 2019 ), which provides three pillars to describe interpretations in the context of the data science life cycle: P redictive accuracy, D escriptive accuracy, and R elevancy to human audience(s). It is important to note that in a broader sense both terms “explainable artificial intelligence” and “interpretable machine learning” can be used interchangeably with the following meaning ( Murdoch et al., 2019 ): “the use of machine-learning models for the extraction of relevant knowledge about domain relationships contained in data.” Here “predictive accuracy” refers to the measurement of a model’s ability to fit data; “descriptive accuracy” is the degree at which the relationships learned by a machine learning model can be objectively captured; and “relevant knowledge” implies that a particular audience gets insights into a chosen domain problem that guide its communication, actions, and discovery ( Murdoch et al., 2019 ).

In the context of this article, formative feedback that assesses students’ writing skills and prescribes remedial writing strategies is the relevant knowledge sought for, whose effectiveness on students’ writing performance will be validated in an upcoming study. However, the current study puts forward the tools and evaluates the feasibility to offer this real-time formative feedback. It also measures the predictive and descriptive accuracies of AES and explanation models, two key components to generate trustworthy interpretations ( Murdoch et al., 2019 ). Naturally, the provision of formative feedback is dependent on the speed of training and evaluating new explanation models every time a new essay is ingested by the AES system. That is why this paper investigates the potential of various SHAP implementations for speed optimization without compromising the predictive and descriptive accuracies. This article will show how the insights generated by the explanation model can serve to debug the predictive model and contribute to enhance the feature selection and/or engineering process ( Murdoch et al., 2019 ), laying the foundation for the provision of actionable and impactful pieces of knowledge to educational audiences, whose relevancy will be judged by the human stakeholders and estimated by the magnitude of resulting changes.

Figure 1 overviews all the elements and steps encompassed by the AES system in this study. The following subsections will address each facet of the overall methodology, from hyperparameter optimization to relevancy to both students and teachers.

Figure 1. A flow chart exhibiting the sequence of activities to develop an end-to-end AES system and how the various elements work together to produce relevant knowledge to the intended stakeholders.

Automated Essay Scoring System, Dataset, and Feature Selection

As previously mentioned, this paper reuses the AES system developed by Kumar and Boulanger (2020) . The AES models were trained using the ASAP’s seventh essay corpus. These narrative essays were written by Grade-7 students in the setting of state-wide assessments in the United States and had an average length of 171 words. Students were asked to write a story about patience. Kumar and Boulanger’s work consisted in training a predictive model for each of the four rubrics according to which essays were graded: ideas, organization, style, and conventions. Each essay was scored by two human raters on a 0−3 scale (integer scale). Rubric scores were resolved by adding the rubric scores assigned by the two human raters, producing a resolved rubric score between 0 and 6. This paper is a continuation of Boulanger and Kumar (2018 , 2019 , 2020) and Kumar and Boulanger (2020) where the objective is to open the AES black box to explain the holistic and rubric scores that it predicts. Essentially, the holistic score ( Boulanger and Kumar, 2018 , 2019 ) is determined and justified through its four rubrics. Rubric scores, in turn, are investigated to highlight the writing features that play an important role within each rubric ( Kumar and Boulanger, 2020 ). Finally, beyond global feature importance, it is not only indispensable to identify which writing indices are important for a particular essay (local), but also to discover how they contribute to increase or decrease the predicted rubric score, and which feature values are more/less desirable ( Boulanger and Kumar, 2020 ). This paper is a continuation of these previous works by adding the following link to the AES chain: holistic score, rubric scores, feature importance, explanations, and formative feedback. The objective is to highlight the means for transparent and trustable AES while empowering learning analytics practitioners with the tools to debug these models and equip educational stakeholders with an AI companion that will semi-autonomously generate formative feedback to teachers and students. Specifically, this paper analyzes the AES reasoning underlying its assessment of the “style” rubric, which looks for command of language, including effective and compelling word choice and varied sentence structure, that clearly supports the writer’s purpose and audience.

This research’s approach to AES leverages a feature-based multi-layer perceptron (MLP) deep neural network to predict rubric scores. The AES system is fed by 1592 linguistic indices quantitatively measured by the Suite of Automatic Linguistic Analysis Tools 2 (SALAT), which assess aspects of grammar and mechanics, sentiment analysis and cognition, text cohesion, lexical diversity, lexical sophistication, and syntactic sophistication and complexity ( Kumar and Boulanger, 2020 ). The purpose of using such a huge pool of low-level writing features is to let deep learning extract the most important ones; the literature supports this practice since there is evidence that features automatically selected are not less interpretable than those engineered ( Woods et al., 2017 ). However, to facilitate this process, this study opted for a semi-automatic strategy that consisted of both filter and embedded methods. Firstly, the original ASAP’s seventh essay dataset consists of a training set of 1567 essays and a validation and testing sets of 894 essays combined. While the texts of all 2461 essays are still available to the public, only the labels (the rubric scores of two human raters) of the training set have been shared with the public. Yet, this paper reused the unlabeled 894 essays of the validation and testing sets for feature selection, a process that must be carefully carried out by avoiding being informed by essays that will train the predictive model. Secondly, feature data were normalized, and features with variances lower than 0.01 were pruned. Thirdly, the last feature of any pair of features having an absolute Pearson correlation coefficient greater than 0.7 was also pruned (the one that comes last in terms of the column ordering in the datasets). After the application of these filter methods, the number of features was reduced from 1592 to 282. Finally, the Lasso and Ridge regression regularization methods (whose combination is also called ElasticNet) were applied during the training of the rubric scoring models. Lasso is responsible for pruning further features, while Ridge regression is entrusted with eliminating multicollinearity among features.

Hyperparameter Optimization and Training

To ensure a fair evaluation of the potential of deep learning, it is of utmost importance to minimally describe this study’s exploration of the hyperparameter space, a step that is often found to be missing when reporting the outcomes of AES models’ performance ( Kumar and Boulanger, 2020 ). First, a study should list the hyperparameters it is going to investigate by testing for various values of each hyperparameter. For example, Table 1 lists all hyperparameters explored in this study. Note that L 1 and L 2 are two regularization hyperparameters contributing to feature selection. Second, each study should also report the range of values of each hyperparameter. Finally, the strategy to explore the selected hyperparameter subspace should be clearly defined. For instance, given the availability of high-performance computing resources and the time/cost of training AES models, one might favor performing a grid (a systematic testing of all combinations of hyperparameters and hyperparameter values within a subspace) or a random search (randomly selecting a hyperparameter value from a range of values per hyperparameter) or both by first applying random search to identify a good starting candidate and then grid search to test all possible combinations in the vicinity of the starting candidate’s subspace. Of particular interest to this study is the neural network itself, that is, how many hidden layers should a neural network have and how many neurons should compose each hidden layer and the neural network as a whole. These two variables are directly related to the size of the neural network, with the number of hidden layers being a defining trait of deep learning. A vast swath of literature is silent about the application of interpretable machine learning in AES and even more about measuring its descriptive accuracy, the two components of trustworthiness. Hence, this study pioneers the comprehensive assessment of deep learning impact on AES’s predictive and descriptive accuracies.

Table 1. Hyperparameter subspace investigated in this article along with best hyperparameter values per neural network architecture.

Consequently, the 1567 labeled essays were divided into a training set (80%) and a testing set (20%). No validation set was put aside; 5-fold cross-validation was rather used for hyperparameter optimization. Table 1 delineates the hyperparameter subspace from which 800 different combinations of hyperparameter values were randomly selected out of a subspace of 86,248,800 possible combinations. Since this research proposes to investigate the potential of deep learning to predict rubric scores, several architectures consisting of 2 to 6 hidden layers and ranging from 9,156 to 119,312 parameters were tested. Table 1 shows the best hyperparameter values per depth of neural networks.

Again, the essays of the testing set were never used during the training and cross-validation processes. In order to retrieve the best predictive models during training, every time the validation loss reached a record low, the model was overwritten. Training stopped when no new record low was reached during 100 epochs. Moreover, to avoid reporting the performance of overfit models, each model was trained five times using the same set of best hyperparameter values. Finally, for each resulting predictive model, a corresponding ensemble model (bagging) was also obtained out of the five models trained during cross-validation.

Predictive Models and Predictive Accuracy

Table 2 delineates the performance of predictive models trained previously by Kumar and Boulanger (2020) on the four scoring rubrics. The first row lists the agreement levels between the resolved and predicted rubric scores measured by the quadratic weighted kappa. The second row is the percentage of accurate predictions; the third row reports the percentages of predictions that are either accurate or off by 1; and the fourth row reports the percentages of predictions that are either accurate or at most off by 2. Prediction of holistic scores is done merely by adding up all rubric scores. Since the scale of rubric scores is 0−6 for every rubric, then the scale of holistic scores is 0−24.

Table 2. Rubric scoring models’ performance on testing set.

While each of these rubric scoring models might suffer from its own systemic bias and hence cancel off each other’s bias by adding up the rubric scores to derive the holistic score, this study (unlike related works) intends to highlight these biases by exposing the decision making process underlying the prediction of rubric scores. Although this paper exclusively focuses on the Style rubric, the methodology put forward to analyze the local and global importance of writing indices and their context-specific contributions to predicted rubric scores is applicable to every rubric and allows to control for these biases one rubric at a time. Comparing and contrasting the role that a specific writing index plays within each rubric context deserves its own investigation, which has been partly addressed in the study led by Kumar and Boulanger (2020) . Moreover, this paper underscores the necessity to measure the predictive accuracy of rubric-based holistic scoring using additional metrics to account for these rubric-specific biases. For example, there exist several combinations of rubric scores to obtain a holistic score of 16 (e.g., 4-4-4-4 vs. 4-3-4-5 vs. 3-5-2-6). Even though the predicted holistic score might be accurate, the rubric scores could all be inaccurate. Similarity or distance metrics (e.g., Manhattan and Euclidean) should then be used to describe the authenticity of the composition of these holistic scores.

According to what Kumar and Boulanger (2020) report on the performance of several state-of-the-art AES systems trained on ASAP’s seventh essay dataset, the AES system they developed and which will be reused in this paper proved competitive while being fully and deeply interpretable, which no other AES system does. They also supply further information about the study setting, essay datasets, rubrics, features, natural language processing (NLP) tools, model training, and evaluation against human performance. Again, this paper showcases the application of explainable artificial intelligence in automated essay scoring by focusing on the decision process of the Rubric #3 (Style) scoring model. Remember that the same methodology is applicable to each rubric.

Explanation Model: SHAP

SH apley A dditive ex P lanations (SHAP) is a theoretically justified XAI framework that can provide simultaneously both local and global explanations ( Molnar, 2020 ); that is, SHAP is able to explain individual predictions taking into account the uniqueness of each prediction, while highlighting the global factors influencing the overall performance of a predictive model. SHAP is of keen interest because it unifies all algorithms of the class of additive feature attribution methods, adhering to a set of three properties that are desirable in interpretable machine learning: local accuracy, missingness, and consistency ( Lundberg and Lee, 2017 ). A key advantage of SHAP is that feature contributions are all expressed in terms of the outcome variable (e.g., rubric scores), providing a same scale to compare the importance of each feature against each other. Local accuracy refers to the fact that no matter the explanation model, the sum of all feature contributions is always equal to the prediction explained by these features. The missingness property implies that the prediction is never explained by unmeasured factors, which are always assigned a contribution of zero. However, the converse is not true; a contribution of zero does not imply an unobserved factor, it can also denote a feature irrelevant to explain the prediction. The consistency property guarantees that a more important feature will always have a greater magnitude than a less important one, no matter how many other features are included in the explanation model. SHAP proves superior to other additive attribution methods such as LIME (Local Interpretable Model-Agnostic Explanations), Shapley values, and DeepLIFT in that they never comply with all three properties, while SHAP does ( Lundberg and Lee, 2017 ). Moreover, the way SHAP assesses the importance of a feature differs from permutation importance methods (e.g., ELI5), measured as the decrease in model performance (accuracy) as a feature is perturbated, in that it is based on how much a feature contributes to every prediction.

Essentially, a SHAP explanation model (linear regression) is trained on top of a predictive model, which in this case is a complex ensemble deep learning model. Table 3 demonstrates a scale explanation model showing how SHAP values (feature contributions) work. In this example, there are five instances and five features describing each instance (in the context of this paper, an instance is an essay). Predictions are listed in the second to last column, and the base value is the mean of all predictions. The base value constitutes the reference point according to which predictions are explained; in other words, reasons are given to justify the discrepancy between the individual prediction and the mean prediction (the base value). Notice that the table does not contain the actual feature values; these are SHAP values that quantify the contribution of each feature to the predicted score. For example, the prediction of Instance 1 is 2.46, while the base value is 3.76. Adding up the feature contributions of Instance 1 to the base value produces the predicted score:

Table 3. Array of SHAP values: local and global importance of features and feature coverage per instance.

Hence, the generic equation of the explanation model ( Lundberg and Lee, 2017 ) is:

where g(x) is the prediction of an individual instance x, σ 0 is the base value, σ i is the feature contribution of feature x i , x i ∈ {0,1} denotes whether feature x i is part of the individual explanation, and j is the total number of features. Furthermore, the global importance of a feature is calculated by adding up the absolute values of its corresponding SHAP values over all instances, where n is the total number of instances and σ i ( j ) is the feature contribution for instance i ( Lundberg et al., 2018 ):

Therefore, it can be seen that Feature 3 is the most globally important feature, while Feature 2 is the least important one. Similarly, Feature 5 is Instance 3’s most important feature at the local level, while Feature 2 is the least locally important. The reader should also note that a feature shall not necessarily be assigned any contribution; some of them are just not part of the explanation such as Feature 2 and Feature 3 in Instance 2. These concepts lay the foundation for the explainable AES system presented in this paper. Just imagine that each instance (essay) will be rather summarized by 282 features and that the explanations of all the testing set’s 314 essays will be provided.

Several implementations of SHAP exist: KernelSHAP, DeepSHAP, GradientSHAP, and TreeSHAP, among others. KernelSHAP is model-agnostic and works for any type of predictive models; however, KernelSHAP is very computing-intensive which makes it undesirable for practical purposes. DeepSHAP and GradientSHAP are two implementations intended for deep learning which takes advantage of the known properties of neural networks (i.e., MLP-NN, CNN, or RNN) to accelerate up to three orders of magnitude the processing time to explain predictions ( Chen et al., 2019 ). Finally, TreeSHAP is the most powerful implementation intended for tree-based models. TreeSHAP is not only fast; it is also accurate. While the three former implementations estimate SHAP values, TreeSHAP computes them exactly. Moreover, TreeSHAP not only measures the contribution of individual features, but it also considers interactions between pairs of features and assigns them SHAP values. Since one of the goals of this paper is to assess the potential of deep learning on the performance of both predictive and explanation models, this research tested the former three implementations. TreeSHAP is recommended for future work since the interaction among features is critical information to consider. Moreover, KernelSHAP, DeepSHAP, and GradientSHAP all require access to the whole original dataset to derive the explanation of a new instance, another constraint TreeSHAP is not subject to.

Descriptive Accuracy: Trustworthiness of Explanation Models

This paper reuses and adapts the methodology introduced by Ribeiro et al. (2016) . Several explanation models will be trained, using different SHAP implementations and configurations, per deep learning predictive model (for each number of hidden layers). The rationale consists in randomly selecting and ignoring 25% of the 282 features feeding the predictive model (e.g., turning them to zero). If it causes the prediction to change beyond a specific threshold (in this study 0.10 and 0.25 were tested), then the explanation model should also reflect the magnitude of this change while ignoring the contributions of these same features. For example, the original predicted rubric score of an essay might be 5; however, when ignoring the information brought in by a subset of 70 randomly selected features (25% of 282), the prediction may turn to 4. On the other side, if the explanation model also predicts a 4 while ignoring the contributions of the same subset of features, then the explanation is considered as trustworthy. This allows to compute the precision, recall, and F1-score of each explanation model (number of true and false positives and true and false negatives). The process is repeated 500 times for every essay to determine the average precision and recall of every explanation model.

Judging Relevancy

So far, the consistency of explanations with predictions has been considered. However, consistent explanations do not imply relevant or meaningful explanations. Put another way, explanations only reflect what predictive models have learned during training. How can the black box of these explanations be opened? Looking directly at the numerical SHAP values of each explanation might seem a daunting task, but there exist tools, mainly visualizations (decision plot, summary plot, and dependence plot), that allow to make sense out of these explanations. However, before visualizing these explanations, another question needs to be addressed: which explanations or essays should be picked for further scrutiny of the AES system? Given the huge number of essays to examine and the tedious task to understand the underpinnings of a single explanation, a small subset of essays should be carefully picked that should represent concisely the state of correctness of the underlying predictive model. Again, this study applies and adapts the methodology in Ribeiro et al. (2016) . A greedy algorithm selects essays whose predictions are explained by as many features of global importance as possible to optimize feature coverage. Ribeiro et al. demonstrated in unrelated studies (i.e., sentiment analysis) that the correctness of a predictive model can be assessed with as few as four or five well-picked explanations.

For example, Table 3 reveals the global importance of five features. The square root of each feature’s global importance is also computed and considered instead to limit the influence of a small group of very influential features. The feature coverage of Instance 1 is 100% because all features are engaged in the explanation of the prediction. On the other hand, Instance 2 has a feature coverage of 61.5% because only Features 1, 4, and 5 are part of the prediction’s explanation. The feature coverage is calculated by summing the square root of each explanation’s feature’s global importance together and dividing by the sum of the square roots of all features’ global importance:

Additionally, it can be seen that Instance 4 does not have any zero-feature value although its feature coverage is only 84.6%. The algorithm was constrained to discard from the explanation any feature whose contribution (local importance) was too close to zero. In the case of Table 3 ’s example, any feature whose absolute SHAP value is less than 0.10 is ignored, hence leading to a feature coverage of:

In this paper’s study, the real threshold was 0.01. This constraint was actually a requirement for the DeepSHAP and GradientSHAP implementations because they only output non-zero SHAP values contrary to KernelSHAP which generates explanations with a fixed number of features: a non-zero SHAP value indicates that the feature is part of the explanation, while a zero value excludes the feature from the explanation. Without this parameter, all 282 features would be part of the explanation although a huge number only has a trivial (very close to zero) SHAP value. Now, a much smaller but variable subset of features makes up each explanation. This is one way in which Ribeiro et al.’s SP-LIME algorithm (SP stands for Submodular Pick) has been adapted to this study’s needs. In conclusion, notice how Instance 4 would be selected in preference to Instance 5 to explain Table 3 ’s underlying predictive model. Even though both instances have four features explaining their prediction, Instance 4’s features are more globally important than Instance 5’s features, and therefore Instance 4 has greater feature coverage than Instance 5.

Whereas Table 3 ’s example exhibits the feature coverage of one instance at a time, this study computes it for a subset of instances, where the absolute SHAP values are aggregated (summed) per candidate subset. When the sum of absolute SHAP values per feature exceeds the set threshold, the feature is then considered as covered by the selected set of instances. The objective in this study was to optimize the feature coverage while minimizing the number of essays to validate the AES model.

Research Questions

One of this article’s objectives is to assess the potential of deep learning in automated essay scoring. The literature has often claimed ( Hussein et al., 2019 ) that there are two approaches to AES, feature-based and deep learning, as though these two approaches were mutually exclusive. Yet, the literature also puts forward that feature-based AES models may be more interpretable than deep learning ones ( Amorim et al., 2018 ). This paper embraces the viewpoint that these two approaches can also be complementary by leveraging the state-of-the-art in NLP and automatic linguistic analysis and harnessing one of the richest pools of linguistic indices put forward in the research community ( Crossley et al., 2016 , 2017 , 2019 ; Kyle, 2016 ; Kyle et al., 2018 ) and applying a thorough feature selection process powered by deep learning. Moreover, the ability of deep learning of modeling complex non-linear relationships makes it particularly well-suited for AES given that the importance of a writing feature is highly dependent on its context, that is, its interactions with other writing features. Besides, this study leverages the SHAP interpretation method that is well-suited to interpret very complex models. Hence, this study elected to work with deep learning models and ensembles to test SHAP’s ability to explain these complex models. Previously, the literature has revealed the difficulty to have at the same time both accurate and interpretable models ( Ribeiro et al., 2016 ; Murdoch et al., 2019 ), where favoring one comes at the expense of the other. However, this research shows how XAI makes it now possible to produce both accurate and interpretable models in the area of AES. Since ensembles have been repeatedly shown to boost the accuracy of predictive models, they were included as part of the tested deep learning architectures to maximize generalizability and accuracy, while making these predictive models interpretable and exploring whether deep learning can even enhance their descriptive accuracy further.

This study investigates the trustworthiness of explanation models, and more specifically, those explaining deep learning predictive models. For instance, does the depth, defined as the number of hidden layers, of an MLP neural network increases the trustworthiness of its SHAP explanation model? The answer to this question will help determine whether it is possible to have very accurate AES models while having competitively interpretable/explainable models, the corner stone for the generation of formative feedback. Remember that formative feedback is defined as “any kind of information provided to students about their actual state of learning or performance in order to modify the learner’s thinking or behavior in the direction of the learning standards” and that formative feedback “conveys where the student is, what are the goals to reach, and how to reach the goals” ( Goldin et al., 2017 ). This notion contrasts with summative feedback which basically is “a justification of the assessment results” ( Hao and Tsikerdekis, 2019 ).

As pointed out in the previous section, multiple SHAP implementations are evaluated in this study. Hence, this paper showcases whether the faster DeepSHAP and GradientSHAP implementations are as reliable as the slower KernelSHAP implementation . The answer to this research question will shed light on the feasibility of providing immediate formative feedback and this multiple times throughout students’ writing processes.

This study also looks at whether a summary of the data produces as trustworthy explanations as those from the original data . This question will be of interest to AES researchers and practitioners because it could allow to significantly decrease the processing time of the computing-intensive and model-agnostic KernelSHAP implementation and test further the potential of customizable explanations.

KernelSHAP allows to specify the total number of features that will shape the explanation of a prediction; for instance, this study experiments with explanations of 16 and 32 features and observes whether there exists a statistically significant difference in the reliability of these explanation models . Knowing this will hint at whether simpler or more complex explanations are more desirable when it comes to optimize their trustworthiness. If there is no statistically significant difference, then AES practitioners are given further flexibility in the selection of SHAP implementations to find the sweet spot between complexity of explanations and speed of processing. For instance, the KernelSHAP implementation allows to customize the number of factors making up an explanation, while the faster DeepSHAP and GradientSHAP do not.

Finally, this paper highlights the means to debug and compare the performance of predictive models through their explanations. Once a model is debugged, the process can be reused to fine-tune feature selection and/or feature engineering to improve predictive models and for the generation of formative feedback to both students and teachers.

The training, validation, and testing sets consist of 1567 essays, each of which has been scored by two human raters, who assigned a score between 0 and 3 per rubric (ideas, organization, style, and conventions). In particular, this article looks at predictive and descriptive accuracy of AES models on the third rubric, style. Note that although each essay has been scored by two human raters, the literature ( Shermis, 2014 ) is not explicit about whether only two or more human raters participated in the scoring of all 1567 essays; given the huge number of essays, it is likely that more than two human raters were involved in the scoring of these essays so that the amount of noise introduced by the various raters’ biases is unknown while probably being at some degree balanced among the two groups of raters. Figure 2 shows the confusion matrices of human raters on Style Rubric. The diagonal elements (dark gray) correspond to exact matches, whereas the light gray squares indicate adjacent matches. Figure 2A delineates the number of essays per pair of ratings, and Figure 2B shows the percentages per pair of ratings. The agreement level between each pair of human raters, measured by the quadratic weighted kappa, is 0.54; the percentage of exact matches is 65.3%; the percentage of adjacent matches is 34.4%; and 0.3% of essays are neither exact nor adjacent matches. Figures 2A,B specify the distributions of 0−3 ratings per group of human raters. Figure 2C exhibits the distribution of resolved scores (a resolved score is the sum of the two human ratings). The mean is 3.99 (with a standard deviation of 1.10), and the median and mode are 4. It is important to note that the levels of predictive accuracy reported in this article are measured on the scale of resolved scores (0−6) and that larger scales tend to slightly inflate quadratic weighted kappa values, which must be taken into account when comparing against the level of agreement between human raters. Comparison of percentages of exact and adjacent matches must also be made with this scoring scale discrepancy in mind.

Figure 2. Summary of the essay dataset (1567 Grade-7 narrative essays) investigated in this study. (A) Number of essays per pair of human ratings; the diagonal (dark gray squares) lists the numbers of exact matches while the light-gray squares list the numbers of adjacent matches; and the bottom row and the rightmost column highlight the distributions of ratings for both groups of human raters. (B) Percentages of essays per pair of human ratings; the diagonal (dark gray squares) lists the percentages of exact matches while the light-gray squares list the percentages of adjacent matches; and the bottom row and the rightmost column highlight the distributions (frequencies) of ratings for both groups of human raters. (C) The distribution of resolved rubric scores; a resolved score is the addition of its two constituent human ratings.

Predictive Accuracy and Descriptive Accuracy

Table 4 compiles the performance outcomes of the 10 predictive models evaluated in this study. The reader should remember that the performance of each model was averaged over five iterations and that two models were trained per number of hidden layers, one non-ensemble and one ensemble. Except for the 6-layer models, there is no clear winner among other models. Even for the 6-layer models, they are superior in terms of exact matches, the primary goal for a reliable AES system, but not according to adjacent matches. Nevertheless, on average ensemble models slightly outperform non-ensemble models. Hence, these ensemble models will be retained for the next analysis step. Moreover, given that five ensemble models were trained per neural network depth, the most accurate model among the five is selected and displayed in Table 4 .

Table 4. Performance of majority classifier and average/maximal performance of trained predictive models.

Next, for each selected ensemble predictive model, several explanation models are trained per predictive model. Every predictive model is explained by the “Deep,” “Grad,” and “Random” explainers, except for the 6-layer model where it was not possible to train a “Deep” explainer apparently due to a bug in the original SHAP code caused by either a unique condition in this study’s data or neural network architecture. However, this was beyond the scope of this study to fix and investigate this issue. As it will be demonstrated, no statistically significant difference exists between the accuracy of these explainers.

The “Random” explainer serves as a baseline model for comparison purpose. Remember that to evaluate the reliability of explanation models, the concurrent impact of randomly selecting and ignoring a subset of features on the prediction and explanation of rubric scores is analyzed. If the prediction changes significantly and its corresponding explanation changes (beyond a set threshold) accordingly (a true positive) or if the prediction remains within the threshold as does the explanation (a true negative), then the explanation is deemed as trustworthy. Hence, in the case of the Random explainer, it simulates random explanations by randomly selecting 32 non-zero features from the original set of 282 features. These random explanations consist only of non-zero features because, according to SHAP’s missingness property, a feature with a zero or a missing value never gets assigned any contribution to the prediction. If at least one of these 32 features is also an element of the subset of the ignored features, then the explanation is considered as untrustworthy, no matter the size of a feature’s contribution.

As for the layer-2 model, six different explanation models are evaluated. Recall that layer-2 models generated the least mean squared error (MSE) during hyperparameter optimization (see Table 1 ). Hence, this specific type of architecture was selected to test the reliability of these various explainers. The “Kernel” explainer is the most computing-intensive and took approximately 8 h of processing. It was trained using the full distributions of feature values in the training set and shaped explanations in terms of 32 features; the “Kernel-16” and “Kernel-32” models were trained on a summary (50 k -means centroids) of the training set to accelerate the processing by about one order of magnitude (less than 1 h). Besides, the “Kernel-16” explainer derived explanations in terms of 16 features, while the “Kernel-32” explainer explained predictions through 32 features. Table 5 exhibits the descriptive accuracy of these various explanation models according to a 0.10 and 0.25 threshold; in other words, by ignoring a subset of randomly picked features, it assesses whether or not the prediction and explanation change simultaneously. Note also how each explanation model, no matter the underlying predictive model, outperforms the “Random” model.

Table 5. Precision, recall, and F1 scores of the various explainers tested per type of predictive model.

The first research question addressed in this subsection asks whether there exists a statistically significant difference between the “Kernel” explainer, which generates 32-feature explanations and is trained on the whole training set, and the “Kernel-32” explainer which also generates 32-feature explanations and is trained on a summary of the training set. To determine this, an independent t-test was conducted using the precision, recall, and F1-score distributions (500 iterations) of both explainers. Table 6 reports the p -values of all the tests and for the 0.10 and 0.25 thresholds. It reveals that there is no statistically significant difference between the two explainers.

Table 6. p -values of independent t -tests comparing whether there exist statistically significant differences between the mean precisions, recalls, and F1-scores of 2-layer explainers and between those of the 2-layer’s, 4-layer’s, and 6-layer’s Gradient explainers.

The next research question tests whether there exists a difference in the trustworthiness of explainers shaping 16 or 32-feature explanations. Again t-tests were conducted to verify this. Table 6 lists the resulting p -values. Again, there is no statistically significant difference in the average precisions, recalls, and F1-scores of both explainers.

This leads to investigating whether the “Kernel,” “Deep,” and “Grad” explainers are equivalent. Table 6 exhibits the results of the t-tests conducted to verify this and reveals that none of the explainers produce a statistically significantly better performance than the other.

Armed with this evidence, it is now possible to verify whether deeper MLP neural networks produce more trustworthy explanation models. For this purpose, the performance of the “Grad” explainer for each type of predictive model will be compared against each other. The same methodology as previously applied is employed here. Table 6 , again, confirms that the explanation model of the 2-layer predictive model is statistically significantly less trustworthy than the 4-layer’s explanation model; the same can be said of the 4-layer and 6-layer models. The only exception is the difference in average precision between 2-layer and 4-layer models and between 4-layer and 6-layer models; however, there clearly exists a statistically significant difference in terms of precision (and also recall and F1-score) between 2-layer and 6-layer models.

The Best Subset of Essays to Judge AES Relevancy

Table 7 lists the four best essays optimizing feature coverage (93.9%) along with their resolved and predicted scores. Notice how two of the four essays were picked by the adapted SP-LIME algorithm with some strong disagreement between the human and the machine graders, two were picked with short and trivial text, and two were picked exhibiting perfect agreement between the human and machine graders. Interestingly, each pair of longer and shorter essays exposes both strong agreement and strong disagreement between the human and AI agents, offering an opportunity to debug the model and evaluate its ability to detect the presence or absence of more basic (e.g., very small number of words, occurrences of sentence fragments) and more advanced aspects (e.g., cohesion between adjacent sentences, variety of sentence structures) of narrative essay writing and to appropriately reward or penalize them.

Table 7. Set of best essays to evaluate the correctness of the 6-layer ensemble AES model.

Local Explanation: The Decision Plot

The decision plot lists writing features by order of importance from top to bottom. The line segments display the contribution (SHAP value) of each feature to the predicted rubric score. Note that an actual decision plot consists of all 282 features and that only the top portion of it (20 most important features) can be displayed (see Figure 3 ). A decision plot is read from bottom to top. The line starts at the base value and ends at the predicted rubric score. Given that the “Grad” explainer is the only explainer common to all predictive models, it has been selected to derive all explanations. The decision plots in Figure 3 show the explanations of the four essays in Table 7 ; the dashed line in these plots represents the explanation of the most accurate predictive model, that is the ensemble model with 6 hidden layers which also produced the most trustworthy explanation model. The predicted rubric score of each explanation model is listed in the bottom-right legend. Explanation of the writing features follow in a next subsection.

Figure 3. Comparisons of all models’ explanations of the most representative set of four essays: (A) Essay 228, (B) Essay 68, (C) Essay 219, and (D) Essay 124.

Global Explanation: The Summary Plot

It is advantageous to use SHAP to build explanation models because it provides a single framework to discover the writing features that are important to an individual essay (local) or a set of essays (global). While the decision plots list features of local importance, Figure 4 ’s summary plot ranks writing features by order of global importance (from top to bottom). All testing set’s 314 essays are represented as dots in the scatterplot of each writing feature. The position of a dot on the horizontal axis corresponds to the importance (SHAP value) of the writing feature for a specific essay and its color indicates the magnitude of the feature value in relation to the range of all 314 feature values. For example, large or small numbers of words within an essay generally contribute to increase or decrease rubric scores by up to 1.5 and 1.0, respectively. Decision plots can also be used to find the most important features for a small subset of essays; Figure 5 demonstrates the new ordering of writing indices when aggregating the feature contributions (summing the absolute values of SHAP values) of the four essays in Table 7 . Moreover, Figure 5 allows to compare the contributions of a feature to various essays. Note how the orderings in Figures 3 −5 can differ from each other, sharing many features of global importance as well as having their own unique features of local importance.

Figure 4. Summary plot listing the 32 most important features globally.

Figure 5. Decision plot delineating the best model’s explanations of Essays 228, 68, 219, and 124 (6-layer ensemble).

Definition of Important Writing Indices

The reader shall understand that it is beyond the scope of this paper to make a thorough description of all writing features. Nevertheless, the summary and decision plots in Figures 4 , 5 allow to identify a subset of features that should be examined in order to validate this study’s predictive model. Supplementary Table 1 combines and describes the 38 features in Figures 4 , 5 .

Dependence Plots

Although the summary plot in Figure 4 is insightful to determine whether small or large feature values are desirable, the dependence plots in Figure 6 prove essential to recommend whether a student should aim at increasing or decreasing the value of a specific writing feature. The dependence plots also reveal whether the student should directly act upon the targeted writing feature or indirectly on other features. The horizontal axis in each of the dependence plots in Figure 6 is the scale of the writing feature and the vertical axis is the scale of the writing feature’s contributions to the predicted rubric scores. Each dot in a dependence plot represents one of the testing set’s 314 essays, that is, the feature value and SHAP value belonging to the essay. The vertical dispersion of the dots on small intervals of the horizontal axis is indicative of interaction with other features ( Molnar, 2020 ). If the vertical dispersion is widespread (e.g., the [50, 100] horizontal-axis interval in the “word_count” dependence plot), then the contribution of the writing feature is most likely at some degree dependent on other writing feature(s).

Figure 6. Dependence plots: the horizontal axes represent feature values while vertical axes represent feature contributions (SHAP values). Each dot represents one of the 314 essays of the testing set and is colored according to the value of the feature with which it interacts most strongly. (A) word_count. (B) hdd42_aw. (C) ncomp_stdev. (D) dobj_per_cl. (E) grammar. (F) SENTENCE_FRAGMENT. (G) Sv_GI. (H) adjacent_overlap_verb_sent.

The contributions of this paper can be summarized as follows: (1) it proposes a means (SHAP) to explain individual predictions of AES systems and provides flexible guidelines to build powerful predictive models using more complex algorithms such as ensembles and deep learning neural networks; (2) it applies a methodology to quantitatively assess the trustworthiness of explanation models; (3) it tests whether faster SHAP implementations impact the descriptive accuracy of explanation models, giving insight on the applicability of SHAP in real pedagogical contexts such as AES; (4) it offers a toolkit to debug AES models, highlights linguistic intricacies, and underscores the means to offer formative feedback to novice writers; and more importantly, (5) it empowers learning analytics practitioners to make AI pedagogical agents accountable to the human educator, the ultimate problem holder responsible for the decisions and actions of AI ( Abbass, 2019 ). Basically, learning analytics (which encompasses tools such as AES) is characterized as an ethics-bound, semi-autonomous, and trust-enabled human-AI fusion that recurrently measures and proactively advances knowledge boundaries in human learning.

To exemplify this, imagine an AES system that supports instructors in the detection of plagiarism, gaming behaviors, and the marking of writing activities. As previously mentioned, essays are marked according to a grid of scoring rubrics: ideas, organization, style, and conventions. While an abundance of data (e.g., the 1592 writing metrics) can be collected by the AES tool, these data might still be insufficient to automate the scoring process of certain rubrics (e.g., ideas). Nevertheless, some scoring subtasks such as assessing a student’s vocabulary, sentence fluency, and conventions might still be assigned to AI since the data types available through existing automatic linguistic analysis tools prove sufficient to reliably alleviate the human marker’s workload. Interestingly, learning analytics is key for the accountability of AI agents to the human problem holder. As the volume of writing data (through a large student population, high-frequency capture of learning episodes, and variety of big learning data) accumulate in the system, new AI agents (predictive models) may apply for the job of “automarker.” These AI agents can be quite transparent through XAI ( Arrieta et al., 2020 ) explanation models, and a human instructor may assess the suitability of an agent for the job and hire the candidate agent that comes closest to human performance. Explanations derived from these models could serve as formative feedback to the students.

The AI marker can be assigned to assess the writing activities that are similar to those previously scored by the human marker(s) from whom it learns. Dissimilar and unseen essays can be automatically assigned to the human marker for reliable scoring, and the AI agent can learn from this manual scoring. To ensure accountability, students should be allowed to appeal the AI agent’s marking to the human marker. In addition, the human marker should be empowered to monitor and validate the scoring of select writing rubrics scored by the AI marker. If the human marker does not agree with the machine scores, the writing assignments may be flagged as incorrectly scored and re-assigned to a human marker. These flagged assignments may serve to update predictive models. Moreover, among the essays that are assigned to the machine marker, a small subset can be simultaneously assigned to the human marker for continuous quality control; that is, to continue comparing whether the agreement level between human and machine markers remains within an acceptable threshold. The human marker should be at any time able to “fire” an AI marker or “hire” an AI marker from a pool of potential machine markers.

This notion of a human-AI fusion has been observed in previous AES systems where the human marker’s workload has been found to be significantly alleviated, passing from scoring several hundreds of essays to just a few dozen ( Dronen et al., 2015 ; Hellman et al., 2019 ). As the AES technology matures and as the learning analytics tools continue to penetrate the education market, this alliance of semi-autonomous human and AI agents will lead to better evidence-based/informed pedagogy ( Nelson and Campbell, 2017 ). Such a human-AI alliance can also be guided to autonomously self-regulate its own hypothesis-authoring and data-acquisition processes for purposes of measuring and advancing knowledge boundaries in human learning.

Real-Time Formative Pedagogical Feedback

This paper provides the evidence that deep learning and SHAP can be used not only to score essays automatically but also to offer explanations in real-time. More specifically, the processing time to derive the 314 explanations of the testing set’s essays has been benchmarked for several types of explainers. It was found that the faster DeepSHAP and GradientSHAP implementations, which took only a few seconds of processing, did not produce less accurate explanations than the much slower KernelSHAP. KernelSHAP took approximately 8 h of processing to derive the explanation model of a 2-layer MLP neural network predictive model and 16 h for the 6-layer predictive model.

This finding also holds for various configurations of KernelSHAP, where the number of features (16 vs. 32) shaping the explanation (where all other features are assigned zero contributions) did not produce a statistically significant difference in the reliability of the explanation models. On average, the models had a precision between 63.9 and 64.1% and a recall between 41.0 and 42.9%. This means that after perturbation of the predictive and explanation models, on average 64% of the predictions the explanation model identified as changing were accurate. On the other side, only about 42% of all predictions that changed were detected by the various 2-layer explainers. An explanation was considered as untrustworthy if the sum of its feature contributions, when added to the average prediction (base value), was not within 0.1 from the perturbated prediction. Similarly, the average precision and recall of 2-layer explainers for the 0.25-threshold were about 69% and 62%, respectively.

Impact of Deep Learning on Descriptive Accuracy of Explanations

By analyzing the performance of the various predictive models in Table 4 , no clear conclusion can be reached as to which model should be deemed as the most desirable. Despite the fact that the 6-layer models slightly outperform the other models in terms of accuracy (percentage of exact matches between the resolved [human] and predicted [machine] scores), they are not the best when it comes to the percentages of adjacent (within 1 and 2) matches. Nevertheless, if the selection of the “best” model is based on the quadratic weighted kappas, the decision remains a nebulous one to make. Moreover, ensuring that machine learning actually learned something meaningful remains paramount, especially in contexts where the performance of a majority classifier is close to the human and machine performance. For example, a majority classifier model would get 46.3% of predictions accurate ( Table 4 ), while trained predictive models at best produce accurate predictions between 51.9 and 55.1%.

Since the interpretability of a machine learning model should be prioritized over accuracy ( Ribeiro et al., 2016 ; Murdoch et al., 2019 ) for questions of transparency and trust, this paper investigated whether the impact of the depth of a MLP neural network might be more visible when assessing its interpretability, that is, the trustworthiness of its corresponding SHAP explanation model. The data in Tables 1 , 5 , 6 effectively support the hypothesis that as the depth of the neural network increases, the precision and recall of the corresponding explanation model improve. Besides, this observation is particularly interesting because the 4-layer (Grad) explainer, which has hardly more parameters than the 2-layer model, is also more accurate than the 2-layer model, suggesting that the 6-layer explainer is most likely superior to other explainers not only because of its greater number of parameters, but also because of its number of hidden layers. By increasing the number of hidden layers, it can be seen that the precision and recall of an explanation model can pass on average from approximately 64 to 73% and from 42 to 52%, respectively, for the 0.10-threshold; and for the 0.25-threshold, from 69 to 79% and from 62 to 75%, respectively.

These results imply that the descriptive accuracy of an explanation model is an evidence of effective machine learning, which may exceed the level of agreement between the human and machine graders. Moreover, given that the superiority of a trained predictive model over a majority classifier is not always obvious, the consistency of its associated explanation model demonstrates this better. Note that theoretically the SHAP explanation model of the majority classifier should assign a zero contribution to each writing feature since the average prediction of such a model is actually the most frequent rubric score given by the human raters; hence, the base value is the explanation.

An interesting fact emerges from Figure 3 , that is, all explainers (2-layer to 6-layer) are more or less similar. It appears that they do not contradict each other. More specifically, they all agree on the direction of the contributions of the most important features. In other words, they unanimously determine that a feature should increase or decrease the predicted score. However, they differ from each other on the magnitude of the feature contributions.

To conclude, this study highlights the need to train predictive models that consider the descriptive accuracy of explanations. The idea is that explanation models consider predictions to derive explanations; explanations should be considered when training predictive models. This would not only help train interpretable models the very first time but also potentially break the status quo that may exist among similar explainers to possibly produce more powerful models. In addition, this research calls for a mechanism (e.g., causal diagrams) to allow teachers to guide the training process of predictive models. Put another way, as LA practitioners debug predictive models, their insights should be encoded in a language that will be understood by the machine and that will guide the training process to avoid learning the same errors and to accelerate the training time.

Accountable AES

Now that the superiority of the 6-layer predictive and explanation models has been demonstrated, some aspects of the relevancy of explanations should be examined more deeply, knowing that having an explanation model consistent with its underlying predictive model does not guarantee relevant explanations. Table 7 discloses the set of four essays that optimize the coverage of most globally important features to evaluate the correctness of the best AES model. It is quite intriguing to note that two of the four essays are among the 16 essays that have a major disagreement (off by 2) between the resolved and predicted rubric scores (1 vs. 3 and 4 vs. 2). The AES tool clearly overrated Essay 228, while it underrated Essay 219. Naturally, these two essays offer an opportunity to understand what is wrong with the model and ultimately debug the model to improve its accuracy and interpretability.

In particular, Essay 228 raises suspicion on the positive contributions of features such as “Ortho_N,” “lemma_mattr,” “all_logical,” “det_pobj_deps_struct,” and “dobj_per_cl.” Moreover, notice how the remaining 262 less important features (not visible in the decision plot in Figure 5 ) have already inflated the rubric score beyond the base value, more than any other essay. Given the very short length and very low quality of the essay, whose meaning is seriously undermined by spelling and grammatical errors, it is of utmost importance to verify how some of these features are computed. For example, is the average number of orthographic neighbors (Ortho_N) per token computed for unmeaningful tokens such as “R” and “whe”? Similarly, are these tokens considered as types in the type-token ratio over lemmas (lemma_mattr)? Given the absence of a meaningful grammatical structure conveying a complete idea through well-articulated words, it becomes obvious that the quality of NLP (natural language processing) parsing may become a source of (measurement) bias impacting both the way some writing features are computed and the predicted rubric score. To remedy this, two solutions are proposed: (1) enhancing the dataset with the part-of-speech sequence or the structure of dependency relationships along with associated confidence levels, or (2) augmenting the essay dataset with essays enclosing various types of non-sensical content to improve the learning of these feature contributions.

Note that all four essays have a text length smaller than the average: 171 words. Notice also how the “hdd42_aw” and “hdd42_fw” play a significant role to decrease the predicted score of Essays 228 and 68. The reader should note that these metrics require a minimum of 42 tokens in order to compute a non-zero D index, a measure of lexical diversity as explained in Supplementary Table 1 . Figure 6B also shows how zero “hdd42_aw” values are heavily penalized. This is extra evidence that supports the strong role that the number of words plays in determining these rubric scores, especially for very short essays where it is one of the few observations that can be reliably recorded.

Two other issues with the best trained AES model were identified. First, in the eyes of the model, the lowest the average number of direct objects per clause (dobj_per_cl), as seen in Figure 6D , the best it is. This appears to contradict one of the requirements of the “Style” rubric, which looks for a variety of sentence structures. Remember that direct objects imply the presence of transitive verbs (action verbs) and that the balanced usage of linking verbs and action verbs as well as of transitive and intransitive verbs is key to meet the requirement of variety of sentence structures. Moreover, note that the writing feature is about counting the number of direct objects per clause, not by sentence. Only one direct object is therefore possible per clause. On the other side, a sentence may contain several clauses, which determines if the sentence is a simple, compound, or a complex sentence. This also means that a sentence may have multiple direct objects and that a high ratio of direct objects per clause is indicative of sentence complexity. Too much complexity is also undesirable. Hence, it is fair to conclude that the higher range of feature values has reasonable feature contributions (SHAP values), while the lower range does not capture well the requirements of the rubric. The dependence plot should rather display a positive peak somewhere in the middle. Notice how the poor quality of Essay 228’s single sentence prevented the proper detection of the single direct object, “broke my finger,” and the so-called absence of direct objects was one of the reasons to wrongfully improve the predicted rubric score.

The model’s second issue discussed here is the presence of sentence fragments, a type of grammatical errors. Essentially, a sentence fragment is a clause that misses one of three critical components: a subject, a verb, or a complete idea. Figure 6E shows the contribution model of grammatical errors, all types combined, while Figure 6F shows specifically the contribution model of sentence fragments. It is interesting to see how SHAP further penalizes larger numbers of grammatical errors and that it takes into account the length of the essay (red dots represent essays with larger numbers of words; blue dots represent essays with smaller numbers of words). For example, except for essays with no identified grammatical errors, longer essays are less penalized than shorter ones. This is particularly obvious when there are 2−4 grammatical errors. The model increases the predicted rubric score only when there is no grammatical error. Moreover, the model tolerates longer essays with only one grammatical error, which sounds quite reasonable. On the other side, the model finds desirable high numbers of sentence fragments, a non-trivial type of grammatical errors. Even worse, the model decreases the rubric score of essays having no sentence fragment. Although grammatical issues are beyond the scope of the “Style” rubric, the model has probably included these features because of their impact on the quality of assessment of vocabulary usage and sentence fluency. The reader should observe how the very poor quality of an essay can even prevent the detection of such fundamental grammatical errors such as in the case of Essay 228, where the AES tool did not find any grammatical error or sentence fragment. Therefore, there should be a way for AES systems to detect a minimum level of text quality before attempting to score an essay. Note that the objective of this section was not to undertake thorough debugging of the model, but rather to underscore the effectiveness of SHAP in doing so.

Formative Feedback

Once an AES model is considered reasonably valid, SHAP can be a suitable formalism to empower the machine to provide formative feedback. For instance, the explanation of Essay 124, which has been assigned a rubric score of 3 by both human and machine markers, indicates that the top two factors contributing to decreasing the predicted rubric score are: (1) the essay length being smaller than average, and (2) the average number of verb lemma types occurring at least once in the next sentence (adjacent_overlap_verb_sent). Figures 6A,H give the overall picture in which the realism of the contributions of these two features can be analyzed. More specifically, Essay 124 is one of very few essays ( Figure 6H ) that makes redundant usage of the same verbs across adjacent sentences. Moreover, the essay displays poor sentence fluency where everything is only expressed in two sentences. To understand more accurately the impact of “adjacent_overlap_verb_sent” on the prediction, a few spelling errors have been corrected and the text has been divided in four sentences instead of two. Revision 1 in Table 8 exhibits the corrections made to the original essay. The decision plot’s dashed line in Figure 3D represents the original explanation of Essay 124, while Figure 7A demonstrates the new explanation of the revised essay. It can be seen that the “adjacent_overlap_verb_sent” feature is still the second most important feature in the new explanation of Essay 124, with a feature value of 0.429, still considered as very poor according to the dependence plot in Figure 6H .

Table 8. Revisions of Essay 124: improvement of sentence splitting, correction of some spelling errors, and elimination of redundant usage of same verbs (bold for emphasis in Essay 124’s original version; corrections in bold for Revisions 1 and 2).

Figure 7. Explanations of the various versions of Essay 124 and evaluation of feature effect for a range of feature values. (A) Explanation of Essay 124’s first revision. (B) Forecasting the effect of changing the ‘adjacent_overlap_verb_sent’ feature on the rubric score. (C) Explanation of Essay 124’s second revision. (D) Comparison of the explanations of all Essay 124’s versions.

To show how SHAP could be leveraged to offer remedial formative feedback, the revised version of Essay 124 will be explained again for eight different values of “adjacent_overlap_verb_sent” (0, 0.143, 0.286, 0.429, 0.571, 0.714, 0.857, 1.0), while keeping the values of all other features constant. The set of these eight essays are explained by a newly trained SHAP explainer (Gradient), producing new SHAP values for each feature and each “revised” essay. Notice how the new model, called the feedback model, allows to foresee by how much a novice writer can hope to improve his/her score according to the “Style” rubric. If the student employs different verbs at every sentence, the feedback model estimates that the rubric score could be improved from 3.47 up to 3.65 ( Figure 7B ). Notice that the dashed line represents Revision 1, while other lines simulate one of the seven other altered essays. Moreover, it is important to note how changing the value of a single feature may influence the contributions that other features may have on the predicted score. Again, all explanations look similar in terms of direction, but certain features differ in terms of the magnitude of their contributions. However, the reader should observe how the targeted feature varies not only in terms of magnitude, but also of direction, allowing the student to ponder the relevancy of executing the recommended writing strategy.

Thus, upon receiving this feedback, assume that a student sets the goal to improve the effectiveness of his/her verb choice by eliminating any redundant verb, producing Revision 2 in Table 8 . The student submits his essay again to the AES system, which finally gives a new rubric score of 3.98, a significant improvement from the previous 3.47, allowing the student to get a 4 instead of a 3. Figure 7C exhibits the decision plot of Revision 2. To better observe how the various revisions of the student’s essay changed over time, their respective explanations have been plotted in the same decision plot ( Figure 7D ). Notice this time that the ordering of the features has changed to list the features of common importance to all of the essay’s versions. The feature ordering in Figures 7A−C complies with the same ordering as in Figure 3D , the decision plot of the original essay. These figures underscore the importance of tracking the interaction between the various features so that the model understands well the impact that changing one feature has on the others. TreeSHAP, an implementation for tree-based models, offers this capability and its potential on improving the quality of feedback provided to novice writers will be tested in a future version of this AES system.

This paper serves as a proof of concept of the applicability of XAI techniques in automated essay scoring, providing learning analytics practitioners and educators with a methodology on how to “hire” AI markers and make them accountable to their human counterparts. In addition to debug predictive models, SHAP explanation models can serve as some formalism of a broader learning analytics platform, where aspects of prescriptive analytics (provision of remedial formative feedback) can be added on top of the more pervasive predictive analytics.

However, the main weakness of the approach put forward in this paper consists in omitting many types of spatio-temporal data. In other words, it ignores precious information inherent to the writing process, which may prove essential to guess the intent of the student, especially in contexts of poor sentence structures and high grammatical inaccuracy. Hence, this paper calls for adapting current NLP technologies to educational purposes, where the quality of writing may be suboptimal, which is contrary to many utopian scenarios where NLP is used for content analysis, opinion mining, topic modeling, or fact extraction trained on corpora of high-quality texts. By capturing the writing process preceding a submission of an essay to an AES tool, other kinds of explanation models can also be trained to offer feedback not only from a linguistic perspective but also from a behavioral one (e.g., composing vs. revising); that is, the AES system could inform novice writers about suboptimal and optimal writing strategies (e.g., planning a revision phase after bursts of writing).

In addition, associating sections of text with suboptimal writing features, those whose contributions lower the predicted score, would be much more informative. This spatial information would not only allow to point out what is wrong and but also where it is wrong, answering more efficiently the question why an essay is wrong. This problem could be simply approached through a multiple-inputs and mixed-data feature-based (MLP) neural network architecture fed by both linguistic indices and textual data ( n -grams), where the SHAP explanation model would assign feature contributions to both types of features and any potential interaction between them. A more complex approach could address the problem through special types of recurrent neural networks such as Ordered-Neurons LSTMs (long short-term memory), which are well adapted to the parsing of natural language, and where the natural sequence of text is not only captured but also its hierarchy of constituents ( Shen et al., 2018 ). After all, this paper highlights the fact that the potential of deep learning can reach beyond the training of powerful predictive models and be better visible in the higher trustworthiness of explanation models. This paper also calls for optimizing the training of predictive models by considering the descriptive accuracy of explanations and the human expert’s qualitative knowledge (e.g., indicating the direction of feature contributions) during the training process.

Data Availability Statement

The datasets and code of this study can be found in these Open Science Framework’s online repositories: .

Author Contributions

VK architected the concept of an ethics-bound, semi-autonomous, and trust-enabled human-AI fusion that measures and advances knowledge boundaries in human learning, which essentially defines the key traits of learning analytics. DB was responsible for its implementation in the area of explainable automated essay scoring and for the training and validation of the predictive and explanation models. Together they offer an XAI-based proof of concept of a prescriptive model that can offer real-time formative remedial feedback to novice writers. Both authors contributed to the article and approved its publication.

Research reported in this article was supported by the Academic Research Fund (ARF) publication grant of Athabasca University under award number (24087).

Conflict of Interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Supplementary Material

The Supplementary Material for this article can be found online at:

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Keywords : explainable artificial intelligence, SHAP, automated essay scoring, deep learning, trust, learning analytics, feedback, rubric

Citation: Kumar V and Boulanger D (2020) Explainable Automated Essay Scoring: Deep Learning Really Has Pedagogical Value. Front. Educ. 5:572367. doi: 10.3389/feduc.2020.572367

Received: 14 June 2020; Accepted: 09 September 2020; Published: 06 October 2020.

Reviewed by:

Copyright © 2020 Kumar and Boulanger. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY) . The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

*Correspondence: David Boulanger, [email protected]

This article is part of the Research Topic

Learning Analytics for Supporting Individualization: Data-informed Adaptation of Learning

benefits of automated essay scoring

Contributions to Research on Automated Writing Scoring and Feedback Systems

by Elaine Lin Wang , Lindsay Clare Matsumura , Diane Litman , Richard Correnti , Haoran Zhang , Zahra Rahimi , Zahid Kisa , Ahmed Magooda , Emily Howe , Rafael Quintana

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Since 2017, experts at the RAND Corporation and the University of Pittsburgh have been conducting research to advance automated writing scoring and feedback systems for elementary school student writers. This brief summarizes some of the contributions of the work, which have been documented in greater detail in peer-reviewed articles.

Background and Problem Space

Writing is an important skill. Specifically, analytic text-based writing—which focuses on analysis and interpretation of fiction or informational texts, using evidence from the source text to support claims and interpretations—is critical to academic success and college readiness (Wang et al., 2018). As such, it is emphasized in national and state English language arts and writing standards. Students' opportunities to practice and learn analytic text-based writing are limited, however. Elementary grades have not historically focused on analytic text-based writing, teachers report feeling underprepared to teach writing, and the time needed to assess student writing is burdensome. When students do write, they rarely receive substantive feedback and rarely engage in cycles of revision that require them to apply feedback to strengthen their work.

The Promise and Perils of Automated Writing Scoring and Feedback Systems

Automated essay scoring (AES) and automated writing evaluation (AWE) systems have potential benefits. AES refers to the use of computer programs to assign a score to a piece of writing; AWE systems provide feedback on one or more aspects of writing and may or may not also provide scores. AES and AWE systems can reduce teachers' time burden related to grading and providing feedback, respectively, enabling teachers to assign more such writing tasks and thus provide more opportunities for students to learn and practice the skills. Moreover, students benefit from the more immediate—and consistent—feedback that AWE systems can offer, which supports cycles of revision.

AES and AWE systems, however, are not without challenges. Four common critiques are as follows:

With these issues in mind, the research team, composed of researchers at RAND and the University of Pittsburgh, developed eRevise, an AES and AWE system, and undertook studies to address these four challenges. Following a brief overview of eRevise and study context and methods, this brief presents four key findings from the research. Each finding addresses one of the four perils of AES and AWE systems that the research team identified.

Figure 1. Architecture of eRevise

SOURCE: Zhang et al., 2019.

The research team developed eRevise as a system for improving fifth- to seventh-grade students' skill in using text evidence. eRevise uses machine learning and NLP techniques to predict evidence-use scores in students' writing on the Response to Text Assessment (RTA). The RTA is a formative writing task aligned with the Common Core State Standards (National Governors Association Center for Best Practices, Council of Chief State School Officers, 2010). Students read a nonfiction text and then write an essay in which they evaluate claims made by an author (see Correnti et al., 2012; and Correnti et al., 2013).

The AES score provided by eRevise is based on features of evidence use on typical grading rubrics that humans would use to assess such writing. The features are (1) number of pieces of evidence used; (2) specificity of the evidence provided; (3) concentration, an indication of whether students simply listed evidence or provided elaboration or explanation; and (4) word count. During development, the AES system was trained on more than 1,500 previously collected and manually scored essays. The researchers first used NLP to represent each essay in terms of the four rubric-based features. They then used machine learning techniques to learn a model for predicting an essay's score given only the feature representation as the input. They conducted tenfold cross-validation. This entails randomly dividing the corpus of essays into ten parts, using nine of those parts as a training set and the remaining part for testing, and repeating this ten times (Rahimi et al., 2014).

As for the AWE component, eRevise uses the first two of the features identified above (number of pieces of evidence and specificity of evidence) to select the feedback messages to display to students. For example, students who did not provide enough pieces of evidence receive the following prompt: "Use more evidence from the article." See Figure 1 for a depiction of the architecture of eRevise and Figure 2 for a view of the student interface, with example feedback messages. For more details on eRevise, see Correnti et al., 2020, and Zhang et al., 2019.

Figure 2. Screenshot of eRevise Student Interface with Example Feedback Messages

benefits of automated essay scoring

Prompt: Consider the reasons given in the article for why we should and should not fund space exploration. Did the author convince you that "space exploration is desirable when there is so much that needs to be done on earth"? Give reasons for your answer. Support your reasons with 3–4 pieces of evidence from the text.

First draft of your essay below

In the story "A Brighter Future",yes the author convince me that winning the fight against poverty is achievable in our lifetime. People need a home just like animals need a home ,and its just not fair that we have homes and they don't. It says that "The plan is to get people out of poverty, assure them access to health care and help them stabilize the economy and quality of life in their communities." Another one is "Villages get technical advice and practical items,such as fertilizer,medicine and school supplies."Also it says that "It is hard for me to see people sick with preventable diseases, people who are near death when they shouldn't have to be.I just get scared and sad." These 3 examples mean that people don't need to go through poverty , it's sad and scary for them and they don't need to go through this.

Revise your essay below (You can copy and paste your original essay into the text box below and revise it.)

MAKE YOUR ESSAY MORE CONVINCING (Help readers understand why you believe the fight against poverty is/isn't achievable in our lifetime by following the suggestions in the two boxes below.)

Use more evidence from the article

Provide more details for each piece of evidence you use

Study Contexts and Methods

This brief summarizes findings from three studies evaluating eRevise. Study 1 established validity of the eRevise scores (Correnti et al., 2020). It involved 65 sixth-grade language arts classrooms located in 29 different schools in the same large urban district in Maryland. The study examined a total of 1,529 essays. Study 2 evaluated eRevise's performance as a formative feedback system for improving student writing. This study involved fifth- and sixth-grade language arts teachers throughout Louisiana. In the first year, seven teachers participated, and the researchers analyzed essays from 143 students (Zhang et al., 2019). In the second year, 16 teachers participated, and the researchers analyzed 266 sets of first- and second-draft essays (Correnti et al., 2022). Study 3 examined the fairness of the algorithm underlying eRevise using the subset of 735 essays from Study 1 for that was scored by two human raters (i.e., those for which interrater reliability has been established; Litman et al., 2021).

In these studies, the research team examined various aspects of eRevise. They performed human scoring and annotation of a diverse sample of student essays to study the performance and fairness of the algorithms underlying eRevise. They used teacher surveys and writing tasks teachers assigned to students to construct measures of writing instruction that enabled them to examine relationships between students' writing and revision skills in the eRevise system and students' opportunities to practice such skills. Finally, the team surveyed students and interviewed teachers to understand their experiences with the system.

Accordingly, the researchers conducted various analytical procedures. These included calculating correlations to study relationships between students' evidence use score in eRevise and measures of student achievement (Correnti et al., 2020), as well as univariate and multivariate analyses using hierarchical linear models to examine the relationship between evidence-use scores and measures of classroom instructional quality (Correnti et al., 2020). To understand teachers' experiences with eRevise, the team qualitatively analyzed interview responses (Correnti et al., 2022). The evaluation of the extent to which eRevise improved student essays from first to second draft was observational; there was no comparison condition in which classes did not use eRevise or used another tool to revise their writing. This limits the claims that can be made about the effectiveness of eRevise.

Findings: Toward Addressing the Perils of Automated Writing Scoring and Feedback Systems

Assess students' writing on specific features that indicate high-quality text-based analytic writing.

To address the critique that AES and AWE systems tend to focus on surface-level aspects of writing, the researchers developed eRevise to focus on evidence use, an important aspect of analytic text-based writing. Furthermore, rather than relying on a general or holistic score for evidence use, thus leaving the construct of evidence use opaque, eRevise uses a rubric-based system to ensure that the features of "good text-evidence use" (e.g., number of pieces of evidence provided, specificity of evidence) are well represented by the scoring algorithm. eRevise uses these feature scores to select the feedback messages that students see. This helps to address the issue that most AWE systems do not provide feedback that reflects students' needs and the notion of strong evidence use and therefore can support students' revision process.

Zhang et al., 2019, provides evidence suggesting that use of eRevise improved students' use of evidence at the feature level and that focusing on the level of features (i.e., using feature scores rather than overall score to select messages and assess students' revision) is desirable because it yields more information than when considering evidence use generally. First, Zhang et al., 2019, showed that, on a 1–4 rating scale, the mean score for overall evidence use improved from 2.62 to 2.72, not statistically significant. Notably, about 20 percent of students already had the maximum score of 4 on their first draft, and for the majority of students, the score did not change. In contrast, scores for the two features used to detect weaknesses in students' evidence use and to provide feedback—number of pieces of evidence used and specificity of the evidence provided—improved significantly from the first to second draft. And improvement (on specificity of evidence) was observable even for the students who already had the maximum overall score of 4 on the first draft (Zhang et al., 2019). The findings suggest the feasibility of assessing a substantive dimension of writing in a fine-grained way that provides information to support students' writing development.

Collect Evidence That the System Assesses the Intended Writing Constructs and Helps Students Improve on Them

In contrast with most AES and AWE systems, which rarely assess performance in terms of whether the system adequately measures the targeted aspect of writing, the researchers gathered evidence about whether eRevise was assessing the evidence-use construct, as claimed. They examined associations between system-generated scores on students' use of text evidence and expected relevant measures of student achievement. Correnti et al., 2020, found a moderate correlation, both at the individual student level and the classroom level, between the eRevise evidence-use score and reading and (to a lesser extent) math achievement scores. This means that students (and classes) with higher scores on the state standardized test of reading (and math) tended to also score higher on the essay, as evaluated by eRevise. (The same associations held for human scores of the essays submitted through eRevise.) This aligns with expectations and helps support the idea that eRevise is measuring the skill that it is designed to measure. Moreover, a reasonable expectation is that students who have had more opportunities to engage in analytic text-based writing (e.g., those are in classes where more such assignments are given and where instructional time is devoted to working on such assignments) would have a higher evidence-use score. Results confirmed this hypothesis, both when students' evidence use was rated by the AES system and when it was rated by a human. Meanwhile, evidence-use scores in written essays were not well correlated with a measure of general reading instruction, which also conforms to expectations. This finding adds support to the idea that eRevise is measuring a distinct writing construct.

A second investigation related to construct validity focused on whether the system is helping students improve as intended. This investigation goes beyond looking only at differences in scores from the first draft to the second draft. Scores could go up simply because students had more time to work on their essays. Or scores could change because the students made revisions that were not aligned with the feedback messages that the system provided. Neither of these scenarios provides evidence that the AWE system works as designed. The researchers examined whether improvements in student essays aligned with the evidence-use features targeted in the feedback messages that eRevise provided (Correnti et al., 2022). Essentially, the second-draft feature scores improved in expected ways. For example, students who received the message to add more pieces of evidence in fact did so—their score for the "number of pieces of evidence" feature increased. Another analysis involved examining what students reported as the one thing they learned from eRevise about using evidence in their writing. In general, students' responses to this open-ended question more closely resembled the feedback messages they received than the messages they did not receive. In other words, students who were asked to provide more explanation were more inclined to say that they learned "to explain how my evidence ties in with my argument" than to say they learned that they need "a lot of evidence."

Design Systems for Integration into Teachers' Daily Work

Teachers participating in studies of eRevise reported that the system was feasible to implement and beneficial insofar as it saved them time, facilitating timely feedback to students and providing students the opportunity to engage in the writing process. Teachers also indicated that the system messages were aligned with their instruction on use of text evidence. However, two-thirds of teachers suggested that the system should be seen as reinforcing the teacher's role, not replacing it in the classroom. In fact, several conveyed that, to get the most out of the system, the teacher should interact with it and the students' writing (Correnti et al., 2022).

Researchers analyzed teacher reports of how they interacted with students during the use of eRevise (Correnti et al., 2022). More than a third of the teachers did not interact with students; they treated the writing task and use of the system as if they were practice for the standardized test. Other teachers responded to student questions (e.g., "Is this enough evidence?") by referring students back to the task and the system. A final group of teachers interacted substantively with student questions. They appeared to use eRevise as a teaching and learning opportunity. For example, teachers elaborated upon or reinforced the system's feedback message. Analysis showed that the extent to which teachers interacted with students during use of eRevise was associated with the extent to which students' evidence-use scores improved from the first draft to the second draft. In short, in classrooms where teachers provided substantive help to any student, the writing improvement score for the class was higher than in classrooms where teachers did not provide any help or only referred students back to the system. Moreover, the students who asked for substantive assistance and received it saw higher improvement scores. Thus, students in classrooms where teachers provided substantive support benefitted overall, but students who asked specific questions and received substantive support benefitted the most.

Attend to Algorithm Fairness

There are currently three prominent ways to build the underlying algorithms for automatically scoring student essays—feature-based models, neural network models, and a hybrid of the two. Developers typically choose a model based on the extent to which they prioritize prediction accuracy versus the ability to explain what feature(s) or construct(s) the model is assessing. There has been less focus on the algorithmic fairness of these different models. The researchers compared the fairness of these models, examining potential bias based on gender (male versus female), race (Black versus not [1] ), and socioeconomic status (as indicated by eligibility for free or reduced-price lunch) (Litman et al., 2021). The research team operationalized fairness in three ways, including overall score accuracy, which measures whether AES scores are equally accurate for all student subgroups. About 48 percent of the essays were written by male students, 68 percent by Black students, and 55 percent by students from low-income families.

Results indicate that different models for scoring student writing expose different types of biases. Overall, based on the analysis, the hybrid model seems to be the fairest. It appears to exhibit bias only with respect to overall score accuracy for gender. Regardless of model and measure, the eRevise algorithm seems most biased with respect to gender. Males tended to produce essays with significantly lower word count. The team explored removing word count as a feature and found that this improved gender fairness but reduced score accuracy.

The Future of AES / AWE Systems

The work undertaken by the research team provides an argument for advancing the assessment of substantive dimensions of writing by designing AES and AWE systems that attend to features of writing that lead to actionable feedback to guide students' writing development, consider teachers' role in interacting with the student and the system, and are fair for all student subgroups.

Moving forward, more research is needed to build systems that can assess a wider range of important writing constructs—for example, quality of claims. AES and AWE systems must assess such dimensions to be useful to teachers and students (and researchers of writing) for monitoring students' writing skills toward college and career readiness (Correnti et al., 2020).

With respect to assessing the technical quality of AES and AWE systems, the research undertaken has pushed for more rigorous evaluations of an AWE system's performance. Specifically, developers and researchers need to move beyond human-computer reliability as the primary metric and toward ensuring that the system is assessing important writing features and helping students improve on them (Correnti et al., 2020).

It will take innovative thinking to design systems that deliberately invite and facilitate teacher interactions with students through feedback messages, error corrections, scores, or annotations. Beyond system-provided outputs for teachers (e.g., assessments of student progress) or teacher-accessible dashboards, which are primarily passive supports, developers can consider including discussion protocols that help teachers engage students in meaningful co-examination of system outputs. Teachers could, for example, elicit student understanding of the feedback messages and their revision plan. Developers should also consider ways in which teacher expertise and machine efficiency can intersect (Matsumura et al., forthcoming). For example, teachers may wish to provide additional feedback messages or customize messages given what they know about the student and their learning trajectory.

Finally, developers of AES / AWE systems should attend to algorithmic fairness. Although any bias is undesirable, researchers and developers need to consider the trade-offs between fairness and other important dimensions, such as reliability and explainability. The purpose of the AES or AWE system may matter; if AES is used for formative purposes, such as to provide feedback to improve teaching and learning, then transparency in how the score or feedback is derived is important. And any approaches to mitigating bias should also consider construct validity—whether removing or changing a feature risks underrepresenting the writing skill that the system is designed to assess and improve (Litman et al., 2021).

References and Related Work

Related Products

Journal Article

Automated Scoring of Students' Use of Text Evidence in Writing

Feb 26, 2020

Richard Correnti , Lindsay Clare Matsumura , et al.

Building a Validity Argument for an Automated Writing Evaluation System (eRevise) as a Formative Assessment

May 4, 2022

A Fairness Evaluation of Automated Methods for Scoring Text Evidence Usage in Writing

Jan 12, 2022

Diane Litman , Haoran Zhang , et al.

Haoran Zhang , Ahmed Magooda , et al.

Research conducted by

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